FREQUENTLY ASKED QUESTIONS
Visitor Information
The on-site Leasing Office is open to all visitors by appointment or by walk-in. Come see us!
Appointments & Community Tours
TOUR & EXPLORE. We are fully open for “IN-PERSON” community tours. We encourage you to spend as much time as you need to explore all of the luxury features and finishes that our community has to offer. We implement frequent cleaning and disinfecting of all high touch areas. If you prefer to meet virtually, we can do that too, the option is yours.
Virtual Leasing
Virtual Leasing is easy! Our Leasing Team is here to help you with all of your leasing needs virtually. Schedule a Virtual Visit through this website and choose your day and time, or simply call us and we'll set it up for you. During your virtual visit we will explore our 3D video of our model, discuss pricing and availability, our incredible clubhouse amenities and more. Apply online today!
How is your property different from the competitors?
Woodmont Knolls at Hanover is the ultimate luxury apartment community brought to you by Woodmont Properties. These elegant apartment flats and carriage style homes, some with private garages, boast unparalleled features and amenities. A vibrant location in the heart of Morris County, Woodmont Knolls at Hanover provides convenient access to major highways, parks, recreation, shopping, dining and entertainment. We invite you to discover the true beauty of living in style at Woodmont Knolls.
What is your pet policy?
Woodmont Knolls at Hanover welcomes cats and dogs (a maximum of two pets per apartment). Although we do not have a weight limit, we do however have breed restrictions.
The following dog breeds are restricted from the premises:
Akita, Tosa Inus, German Shepard, Malamute, Rottweiler, Presa Canario, Fila Brasileiro, Argentine Dogo, Chow Chow, Doberman Pinscher, Dalmation, Shar Pei, Wolf American Staffordshire Terrier, Pit Bull, Great Dane, Bull Mastiff, Siberian Husky or any mix of the above breeds or half breeds are restricted. For more information please contact the Leasing Office as breed restrictions may be subject to change.
Do you allow exotic pets?
We do not allow exotic pets.
Are there any deposits, special fees, or monthly charges to have a pet?
There is a one-time pet fee of $500.00 per pet, and $50.00 per pet, per month. There is a one-time Dog DNA Registration fee of $50 per dog.
How much is the security deposit?
We offer a $990 security deposit to fully qualified applicants with approved credit. Conditional approvals will require an additional Security Deposit, totaling 1 ½ months rent, due within 24 hour of approval.
Is my security deposit refundable?
Yes, if there are no damages or any outstanding rent owed on your account.
What is your application fee?
Application fees are $100.00 per person for each applicant 18 years or older residing in the apartment home and, $100.00 for a corporate application.
What if I must break my lease?
If it becomes necessary to terminate your lease early, you are able to do so if the following conditions are met. • 60 days written notice is provided to the Leasing Office • A Lease Termination fee equal to 2 months rent is paid no less than 30 days prior to move-out • Pay back a pro-rate of any concessions provided during the lease term • Account is fully satisfied • Please refer to your lease for more detailed information
Do you accept any leases for short terms?
Yes, we offer flexible lease terms starting at 3 months. Please contact the Leasing Office for more information.
If something needs to be repaired in my apartment, how do I report it?
You may request service by contacting the leasing office or logging onto the resident portal to initiate a service request. To provide the best service, if your request is an emergency maintenance issue, it is best to contact the leasing office directly or the emergency after hours emergency contact line. Emails are not able to be received outside of office hours and on certain holidays.
When is my rent payment due?
Rent is due on the 1st of each month.
How do I pay my rent?
For your convenience we accept electronic and credit card payments through the Rent Café resident portal, 24 hours a day, 7 days per week. Rent Café also offers an easy to use app that is available to download. Rental payments are not accepted in the Leasing Office.
There is a person who might be staying with me for a while. Is that permitted by the lease? Also, my children live with me in the summer. Do I need to notify your office when they arrive?
Guests are permitted to stay up to 14 days. Any period over 14 days, the guest is considered an occupant and must be added to the lease agreement. Any occupants 18 years or older will need to apply and, be accepted prior to being added to the lease agreement.
Do you have parking within the community?
Yes, we have ample parking throughout the community. Select Carriage-Style Homes feature attached garage. Garages are also available for rent.
I have a motorcycle. Where can I park it?
You are able to park your motorcycle in any available outdoor parking space or assigned garage space. If you are storing your motorcycle for the winter, we ask that you park it in a space away from the building entrances.
Will you accept my delivery packages for me?
We offer a 24/7 automated locker system for package reception.
Do you have storage units available?
Yes, we have storage units available for rent. Please contact the leasing office for more information.
What are the hours for the Clubhouse and on-site amenities?
The Clubhouse and on-site amenities are open 24 hours a day, 7 days a week. The pool is typically open
from Memorial Day through Labor Day. Please inquire about specific pool hours.
Is grilling allowed in the community?
We offer fabulous community grilling facilities for our residents. Due to safety reasons, grilling is not permitted on apartment balconies, patios or other common areas not designated by the community for grilling.
Do you have a list of Preferred Employers?
Yes. Please inquire with your leasing professional to find out if your company qualifies as a Preferred Employer. In addition to qualifying companies, the following employers are recognized as part of the program: Municipality or County—Police Officers, Fire Response Team, Emergency Medical Technicians, Teachers and Administrators, Employed Civil Servants and Active or Retired Military Personnel.
Who do I contact in case of an emergency?
In case of emergency, please contact: Woodmont Knolls Leasing Office, 200 Woodmont Drive, Cedar Knolls, NJ 07927 (973) 241-8282.
Instrucciones de contacto de emergencia
En caso de emergencia, comuníquese con: Woodmont Knolls Leasing Office, 200 Woodmont Drive, Cedar Knolls, NJ 07927 (973) 241-8282.
Where can a resident find Social Services information?
New Jersey 2-1-1 / We’re here for you.
Find assistance with food, utilities, finances, housing, healthcare, senior services, childcare, mental health, legal matters, substance use disorders, diabetes management and prevention, transportation, domestic abuse, disaster response and recover, and more…
With a database of over 10,000 programs and services, we are your connection to help.
Dial 2-1-1 (or 877-652-1148) / Text your zip code to 898-211 / Email info@nj211.org / Chat www.nj211.org
¿Dónde puede un residente encontrar información sobre servicios sociales?
Nueva Jersey 2-1-1 / Estamos aquí para usted.
Encuentre asistencia con alimentación, servicios públicos como el gas y la luz, finanzas, vivienda, asistencia médica, servicios para personas de la tercera edad, cuidado de niños, salud mental, asuntos legales, trastornos por el uso de drogas, control y prevención diabético, transporte, abuso doméstico, respuesta y recuperación en casos de desastres, y más ...
Con una base de datos de más de 10.000 programas y servicios, somos su conexión a ayuda.
Marque 2-1-1 (o 877-652-1148) / Mande un mensaje de texto con su código postal a 898-211 / Envíe un correo electrónico a info@nj211.org / Chat www.nj211.org
